In order to deliver the quickest and most appropriate service to our clients, we use an on-line ticketing system we call TicketDog. If you would like to report a problem, have a question, or would like to purchase software or equipment, please log into our ticket system to submit your service request: https://eagle.sbs.arizona.edu/ticket/. Our technicians check tickets frequently during the day. Our TicketDog system has proven to be the best way for you to communicate with us and for us to triage and address issues in a college that is spread out across campus, such as ours.
SBSTech has established a call center (621-1596) that caters to the needs of staff and faculty, who have an emergency and need support right away such as problem report in a classroom environment or when you lose access to your computer. However our call center should NOT be used for regular job requests.